Privacy policy

Last Updated: February 4, 2026

Lav Vintage (“Lav Vintage,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated shopping experience. Lav Vintage is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Payment information, including payment card details processed securely by third-party payment processors. Lav Vintage does not store full credit card, debit card, or financial account numbers.
Account information, including usernames, preferences, and settings, if applicable.
Transaction information, including items viewed, added to cart, purchased, canceled, or refunded, and past transactions.
Communications, including information you provide when contacting us for customer support or inquiries.
Device information, including IP address, browser type, and device identifiers.
Usage information, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you place an order, communicate with us, or otherwise provide information.
Automatically, through cookies and similar technologies when you use the Services.
From service providers, including Shopify and other vendors who process information on our behalf.
From third parties, such as analytics or marketing partners, as permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing, Tailoring, and Improving the Services

To process payments, fulfill orders, manage accounts, arrange shipping, provide customer support, enable reviews, and improve the overall shopping experience.

Made-to-Order Fulfillment

We use order details, including sizing or customization information, solely to create and fulfill made-to-order products. This information is used only as necessary to complete production and delivery and is not shared except with service providers involved in fulfillment.

Marketing and Advertising

To send promotional communications where permitted by law and only where users have opted in. You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect the integrity of our Services.

Communication

To respond to inquiries, provide order updates, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, regulations, legal processes, or to enforce our Terms & Conditions and other policies.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify and service providers who perform services on our behalf, such as payment processing, analytics, fulfillment, shipping, IT support, and customer service.
With marketing and advertising partners, in accordance with their privacy policies and applicable law.
When you direct or consent to disclosure, such as through social media integrations.
With affiliates or within our corporate group.
In connection with a business transaction, such as a merger or sale.
To comply with legal obligations or protect our rights, users, or Services.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services. Information submitted through the Services may be transmitted to Shopify and third parties located in other countries.

Shopify may process personal information for enhanced features across merchants. In these cases, Shopify is responsible for processing such data. To learn more, visit:
https://privacy.shopify.com/en

You may also manage privacy rights related to Shopify data through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms not operated by us. We are not responsible for their privacy practices.

References to artists, cultural figures, or creative inspiration do not imply endorsement, sponsorship, or affiliation.

Children’s Privacy

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

Security and Retention

No security system is perfect. While we use reasonable safeguards, we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on where you live, you may have rights including:

Access / Know
Delete
Correct
Portability
Opt-out of sale or sharing for targeted advertising

You may exercise these rights by contacting us directly or through applicable browser or device privacy controls. We honor Global Privacy Control (GPC) signals where required by law.

We do not discriminate against individuals for exercising privacy rights.

Complaints

If you have concerns about our privacy practices, contact us using the information below. You may also have the right to lodge a complaint with a data protection authority.

International Transfers

We may transfer, store, and process personal information outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.